Shipping Policy

Processing Time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates

We offer a flat shipping rate of $9.99 for all orders within the continental United States. The estimated delivery time is 3-7 business days.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

FREINDLY HOHAMON SCALE LIMITED is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

Damages

If you received your order damaged, please contact our support team immediately to file a claim. Please save all packaging materials and damaged goods before filing a claim.